Privacy Policy

Effective Date: October 22, 2026

Store Name: SO Abaya

At SO Abaya, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect personal information that you provide to us directly when using our services:

Personal Identification: Name, email address, phone number, and shipping/billing address.
Payment Information: Payment card details (processed securely via encrypted third-party payment gateways; we do not store your full card details).
Order Details: History of products purchased, order preferences, and customer support interactions.
Browsing Data: IP address, browser type, device information, and site interaction data collected via cookies.

2. How We Use Your Information

We use your information to:

Process, fulfill, and deliver your orders.
Send order confirmations, shipping updates, and customer support messages.
Improve our website design, product offerings, and user experience.
Send promotional emails and special offers (only if you have opted in).

3. Data Security

We implement strict industry-standard security measures, including SSL encryption, to safeguard your personal data from unauthorized access, alteration, or disclosure.

4. Third-Party Services

We may share necessary data with trusted third-party service providers solely to operate our business (e.g., courier companies for delivery and payment processors). These partners are obligated to keep your data confidential.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data at any time. For any privacy-related requests, please contact us at info@soabaya.com .